What makes Absolute Solar an award winning solar panel installer? Is a great questions to ask and an even better one to answer. It starts with the background of the company. Led by its owners, a family company since it was founded originally back in 1991 which evolved into Absolute Solar in 2009. That personal set of values which is unique to a family owned and run company. This distinguishes itself from corporate entities within the solar field.
Secondly the culture that being a family owned and run company instills within the whole company. Which is sustained and developed by family as the company has grown. The third key element that supports the award winning culture is the dedication that the family members have in both technology solutions and in looking after its customers. So let us look at why Absolute Solar is an award winning solar panel installer.
Founded by Brian Martin as Absolute Insulation in 1991. The company Absolute Solar now employs over forty people, which includes three of Brian’s children are now actively involved. They each have key roles within the company. Brian’s enthusiasm and drive in delivering high quality energy generating to homes, both new build and retrofit to existing homes, sets the tone for the whole company.
The culture of getting it right first time with customers is an ethos which drives the workplace from start to finish. Learn more about Absolute Solar people here.
Working with outside parties can be initially challenging. With differing cultures each party must learn to accommodate each other for a successful partnership. The leadership and operational team work hard with partners to be a successful contractor and subcontractor. Absolute Solar strives to devise the right solution for customers to meet their longterm needs.
When working as a delivery partner the team works closely with partners to create a common framework that will deliver outstanding value for both customers and our delivery partners. The Absolute Solar culture focuses on working in close partnership with all parties. The business successful works with over 30 national house-builders and six energy companies on over 100 sites at any time.
While it is Absolute Solar which has won awards as a solar panel installer, it is really the people that make that happen. In a young emerging sector like solar panel installation, Absolute Solar has worked hard to recruit and develop the right people. As the sector has emerged and developed with higher standards Absolute Solar has developed into people to even higher standards. Absolute Solar appointed a family member to set up the solar panel business. This is today led by Oliver Martin who oversees every aspect of the solar panel installation. With reputable people and robust processes we deliver the right solution that customers value.
Oliver oversees all the people from recruitment to training. This ensures people are developed within the business culture and not parachuted in from outside companies. Everyone is developed through training in technical skills and in customer care. While other companies have dropped in double glazing and second hand car salesmen to front their operations.
Absolute Solar have focused on employing qualified energy assessors. Where other companies have employed partly trained electrician’s. Absolute Solar have always used and train-up to fully qualified part L electricians. These key differences are supported by on going training and supporting employees on their Continual Professional Development and encouraging them to develop their skills further. All of which supports the culture that delivers the award winning results.
While culture and people deliver great results they are supported by all the right accreditations. Solar panels can be installed by anyone. But to comply with legislation and insurance the industry has a clear set of minimum standards recognised by solar panel accredited standards. A solar panel installer must be at least MCS accredited (Microgeneration Certification Scheme) approved. MCS sets out the minimum standard of installation standards. This enables customers to benefit from Smart Export Guarantee payments form your energy provider. Absolute Solar is MCS approved through its NAPIT MCS accreditation.
Absolute Solar’s commitment to the customer receiving the right service is supported by our being Renewable Energy Consumer Code RECC approved. This is supported by our membership of the Trustmark approved company. Which is further enhanced and support by active membership of the Installation Assurance Authority (IAA). These combined accreditation’s ensure that we install the right technologies well. They also ensure that we give excellent advice and service for every customer. While supporting them with a commitment to ensure that these products will work over the longterm.
If issues arise then we resolve them quickly. Issues will occasionally arise with any technology. What matters to customers is how well they are resolved when they arise. Our people look to resolve issues quickly and effectively. It could be growing trees now shading the existing solar panels, or birds nesting under the panels to be resolved. These common issues we resolve quickly and efficiently. More common questions today include customers wanting to upgrade their renewable technology. From adding more solar panels, for EV charging or adding in solar battery storage, we are delighted to answer these questions.
Being available and answering questions online through our FAQ page and a knowledgable and helpful team of people makes that happen. With a team of experts available down the end of a phone or at email, enables Absolute Solar to support its customers querries.
The Solar Panel installation market is a completive one. There are new entrants every week, from one man bands, to household names like Ikea and Costco. The former will not guarantee good service and a satisfied customer. One-man bands struggle to meet standards and support customers. High street brand names completely outsource the installation often to an unknown company to the customer. With a track record as a solar installer for over 15 years we are someone customers and house-builders can rely upon.
A customer will always do better dealing direct with their installer. Instead of having to fund the one-man band to buy the stock and by cutting out the middle-man brand commission often means that going direct to a reputable award winning installer may well work out more cost effective. It also means you know who you are dealing with and get a transparent price. You know up-front what the cost and return on investment will look like. That honest and upfront clarity is why Absolute Solar is an award winning solar panel installer. It says what it does and delivers that to the customer, openly and consistently.
The same is true for house-builders. They choose to work with Absolute Solar an award wining solar panel installer because they have a trusted deliver partner who can design optimum solutions, the people and stock to deliver on-time every time and work in close partnership with their flexible requirements.
Like to know more about Absolute Solar? Then get in touch with us today through the contact form below.